My contact has duplicated on the system. Can I delete a contact?

You are not able to permanently delete a duplicated contact however you are able to archive a contact so that it no longer appears on the contact screen. This also means if you require the contact again it can be easily retrieved.

Please be aware that ‘Contacts’ in ESPC Legal are ‘Contact Groups’ rather than individual contacts. Example:

You have a client called John Smith who is selling a property that he owns. He is also purchasing a property with a partner, let’s call his partner Leigh Smith. In ESPC Legal you would have two contacts (Contact Groups):

Contact Group 1 for the sale of the property, containing John Smith only.

Contact Group 2 for the purchase of a property containing John Smith and Leigh Smith.

If you simply added Leigh Smith to the Contact Group for John Smith (Contact Group 1), Leigh Smith would also appear in the sale property file.